Data Centre Operations Engineer

Join a Fortune 500 SaaS company as a Data Centre Operations Engineer on their Service Engineering team, which is responsible for global infrastructure design, standards, operations and architecture. This role is based at a dedicated data centre facility in Mascot, NSW and focuses on the day-to-day operation and reliability of critical infrastructure.

What you’ll be doing

• Oversee the day-to-day operations of data centres, ensuring smooth functioning of critical infrastructure
• Maintain facility stock and support general operational uptime and maintenance scheduling
• Participate in new data centre builds and deployments
• Install pre-integrated racks, individual servers and network appliances, including racking, stacking, wiring and cable management
• Troubleshoot rack-level events within internal Service-Level Agreements (SLAs)
• Perform hardware break-fix on servers and network appliances
• Act as the primary point of contact and be accountable for all vendors operating inside the data centres
• Ensure all safety procedures are adhered to while performing work
• Fully comply with all physical security procedures and policies
• Perform regular audits as required
• Install, monitor and maintain data centre IT equipment
• Coordinate onsite delivery and shipping of all equipment
• Contribute to documentation and help promote standards and best practices for data centre operations
• Be available for 24/7 support as needed, including off-hours work for scheduled maintenance, emergencies and on-call situations

About you

• Are a fresh graduate eager to start your career in the data centre industry
• Are organised and keen to learn new skills
• Enjoy technology and exploring new tools (including AI and workflow automation)
• Are comfortable learning and using new software
• Have a strong interest in data centre operations and process improvement

Skills & requirements

• Relevant data centre certifications and/or equivalent professional experience
• 1+ years of experience in data centre operations and/or facility operations
• Fundamental understanding of network devices and server hardware architecture
• Openness to domestic and international travel
• Strong communication, customer focus, problem-solving, conflict management, time management and interpersonal skills
• Dedication to ongoing professional development, skill enhancement and required on-the-job training
• Work rights: This role is open to Australian Citizens or Permanent Resident visa holders only

If you meet the criteria and you're keen to step into a hands-on data centre role, we'd love to hear from you.